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FAQs · Allentown

# FREQUENTLY ASKED QUESTIONS

What types of biohazard cleanup does Allentown Crime Scene Cleanup handle?+We handle cleanup of crime scenes, trauma scenes, unattended deaths, suicides, hoarding situations, and other biohazardous environments such as industrial accidents or infectious disease decontamination.
Are your cleanup technicians trained to handle bloodborne pathogens?+Yes, our technicians follow industry-standard safety protocols and use personal protective equipment to handle bloodborne pathogens and other biohazards in accordance with OSHA guidelines.
Do you service the entire Allentown, Pennsylvania area?+We provide biohazard cleanup services throughout Allentown and the surrounding Lehigh Valley region, including nearby communities.
How quickly can you respond to a crime scene cleanup request?+Response time depends on the situation and availability. We aim to schedule cleanup as soon as possible after receiving a request from law enforcement, property owners, or family members.
What should I do before the cleanup team arrives?+It is best to secure the area and avoid disturbing the scene. Do not attempt to clean or remove any materials yourself. Contact us directly for guidance on next steps.
Do you work with insurance companies for biohazard cleanup?+We can assist with documentation and provide necessary information to help with insurance claims, but coverage and reimbursement depend on your specific policy.
Is biohazard cleanup covered by homeowner’s insurance?+Many homeowner’s insurance policies include coverage for biohazard cleanup after a covered event, such as a crime or accident. We recommend verifying with your insurance provider for details.
What happens to the waste after cleanup is completed?+All biohazardous waste is collected, packaged, and disposed of in accordance with federal, state, and local regulations for medical or biological waste, ensuring it is handled safely and legally.
Who do I call for a biohazard cleanup emergency in Allentown?+For any life-threatening emergency, dial 911 immediately. For biohazard cleanup emergencies, call Allentown Crime Scene Cleanup at (888) 548-4460 for fast local response. Before any digging or excavation, call 811 so underground utilities can be marked.
How can I verify a biohazard cleanup company in Allentown is licensed and legitimate?+Check the company's license and insurance directly, confirm their local address and phone, and review official guidance from authorities like EPA Mold Resources (https://www.epa.gov/mold). You can also look up consumer protections through your local government.
What official resources cover biohazard cleanup standards in Allentown?+Relevant authorities include EPA Mold Resources and CDC. For city services and non-emergency help in Allentown, you can also reach 311.

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